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Let's sort it out, together.

Questions about an order, a delivery, or joining as a designer? Reach the Modestly team directly — we typically reply within a few hours.

Email Support
For order issues, refunds, and general questions.
disputes@modestlyapp.com
Call Us
Speak with our team, Mon–Sat, 9am–7pm WAT.
+234 704 700 5979
WhatsApp
Fastest way to reach us for urgent delivery help.
Message Us
Our Office
Visit by appointment — designers and partners welcome.
Victoria Island, Lagos
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Customer Support
disputes@modestlyapp.com
Phone & WhatsApp
+234 704 700 5979
Headquarters
Victoria Island, Lagos, Nigeria
Support Hours (WAT)
Monday – Friday9:00 AM – 7:00 PM
Saturday10:00 AM – 5:00 PM
SundayClosed
Team online now

Frequently asked questions.

Can't find what you're looking for? Send us a message above.

Delivery times depend on the designer’s location, your delivery address, and the selected courier service. The available delivery estimate is shown during checkout, and you can follow order updates from your account.
If your order arrives with an issue, review our Shipping & Returns Policy and contact our support team as soon as possible. Eligibility depends on the item and the circumstances of the request.
Payments are completed through our secure online checkout. You can follow your order updates from your Modestly account, and our support team is available if anything needs attention.
If you create modest fashion, submit your application through the designer application page. Our team will review your information and contact you with the next steps.
Modestly currently coordinates delivery to supported locations across Nigeria. Available courier options are confirmed during checkout.
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